A blonde woman talking via a wireless headset

Audi Interaction GmbH

Finding solutions for customer needs

At Audi Interaction GmbH, we inspire in interactions with customers and create unique customer experiences. As a premium service provider for customer communication, we are present wherever people come into contact with the Audi brand and other VW Group brands, such as SEAT and CUPRA.

100

%

Subsidiary of AUDI AG

> 450

Employees

2

Locations (Potsdam and Ingolstadt)

 
Three employees talking to each other

Setting new standards

With more than 450 employees and more than 1.5 million customer interactions each year, Audi Interaction stands for excellent customer service and innovative communication solutions. For us, customer satisfaction comes first.

A blonde male person sitting in front of a laptop and talking via a wireless headset

Enlighten our customers

Whether via email, phone, live chat or messenger – we offer first-class customer communication across all channels. As a reliable partner for sustainable customer loyalty, we advise end customers, dealers and service partners, importers, and various specialist departments of AUDI AG with communication services.

Two young people talking to each other

Shaped with passion

We create unique customer experiences with motivation, a focus on the customer, and enthusiasm for performance. Become part of our team and shape the future of premium mobility with us.

Our locations

Audi Interaction building in Potsdam

Audi Interaction Potsdam

Zeppelinstraße 48, 14471 Potsdam

A bird's eye view of the Audi Interaction site in Ingolstadt

Audi Interaction Ingolstadt

GVZ Halle N, Eingang B, Pascalstraße 5, 85057 Ingolstadt