A woman stands next to a blue Audi A5 in a large square

Our company

Audi A5 Avant: Fuel consumption (combined): 7.9-4.9 l/100km; CO₂ emissions (combined): 180-128 g/km; CO₂ class: G-D

Expertise in every interaction. We create unique customer experiences.

over

450

employees

over

1,5

mio.

customer contacts per year

over

300.000

dealer contacts per year

Person with headset sitting at a computer

Who we are

Audi Interaction GmbH stands for excellent customer service and innovative communication solutions – with premium standards. As a wholly-owned subsidiary of AUDI AG, with locations in Potsdam and Ingolstadt, we are present wherever people come into contact with the Audi brand. Other brands of the Volkswagen Group, such as SEAT and CUPRA, also rely on us and our high standards for premium quality and customer satisfaction.

A woman seen from behind is sitting in an Audi model, holding the steering wheel with both hands and driving on a road

What drives us

Sensing our customers' needs, inspiring customer interactions, and convincing with competence – the satisfaction of our customers is what drives us. Our mission is to convince them through excellent advice, extensive expertise, and reliability. We want to set new standards in customer service – for the Audi brand and beyond.

Launch into the future at full throttle

Become part of our first-class team! We are looking for dedicated and service-oriented people with an enthusiasm for performance.