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Apprenticeship

Start of applications for trainees

Apply now for training as a commercial agent in dialogue marketing (start in September 2025)!

Commercial agent in dialogue marketing

Training as a commercial agent in dialogue marketing opens up an exciting and versatile career in digital customer communication. It is offered at our locations in Potsdam and Ingolstadt. With us, you will get to know all aspects of this profession and will be optimally prepared for a successful future.

As a commercial agent in dialogue marketing, you are the link between the company and its customers. Your main task is to process customer requests professionally and to ensure a positive customer experience. You will use various communication channels for this, such as telephone, email, or chat. 

What you should be able to bring to the team

  • You attain a good average grade in your school-leaving qualification. Furthermore, you stand out for your high willingness to learn and desire to innovate.

  • You are actively committed to your professional future, like working in a team, and enjoy communicating with customers.

  • You are open, reliable, and enthusiastic and have good knowledge of German and English.

Eight Audi Interaction apprentices stand in front of the Audi building

Training remuneration

1. apprenticeship year

1.025

2. apprenticeship year

1.050

3. apprenticeship year

1.180

 
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1. Telephone interview

After receiving your application, we will conduct an initial telephone interview in order to get to know you better and to gain a first impression of your skills and interests.

Job interview: A man and a younger woman are talking, the man can be seen from behind, holding documents in his hand and the woman is smiling

2. In-person interview

If the telephone interview was successful, we will invite you to an in-person interview. Here, you will also take a test that assesses your suitability for the training.

Two men in business attire shake hands and smile

3. Taster day on site

After a successful interview, you will have the opportunity to spend a taster day with us. This day gives you the opportunity to gain an insight into the daily work of your colleagues, to clarify final questions, and to visit the premises on site before you make your decision.

parentum Potsdam 2025

Career choice fair for parents+young people

22 November 2025 - 22 November 2025

OSZ I Technology Potsdam

Still have questions?

Please use our contact form for your query.